Terms of Use
Effective date: 20/10/2026
These terms are an agreement between you and Coachmate, Anand, Gujarat, India, for using Coachmate. By signing up or using the app you agree to them and to our Privacy Policy.
1. The service
Coachmate helps trainers and coaches keep track of clients, sessions, attendance, bills and fees. It is free for trainers. We may add, change or remove features.
2. Your account
- You must be 18 or older and give true details.
- Keep your PIN and password secret. You are responsible for activity on your account.
- One account per mobile number.
3. Your clients' data
You own the data you add. You must have your clients' consent (or a parent's or guardian's consent for minors) before adding their details, including health notes, and must use it only for your coaching work. You must delete a client's details if they ask.
4. WhatsApp, UPI and payments
Coachmate opens WhatsApp on your phone with a message typed in; you choose to send it from your own number and must follow WhatsApp's terms. UPI QR codes and links only help your clients pay you directly. Coachmate never handles money and is not responsible for payments between you and your clients.
5. Bills and tax
Bills are made from the details you enter. You are responsible for their accuracy and for any tax (including GST, if you are registered) on your income.
6. Fair use
- Do not break the law, upload harmful content, or misuse other people's data.
- Do not try to access other trainers' data or disrupt the service.
We may suspend accounts that break these terms.
7. No guarantee
We work to keep Coachmate running and your data safe, but the service is provided "as is". Keep your own copy using Settings → Export. To the extent the law allows, we are not liable for indirect losses or lost income.
8. Ending your use
You can stop at any time and delete your account from Settings → "Delete my account and data".
9. Changes
We may update these terms and will change the effective date above. Continuing to use Coachmate means you accept the updated terms.
10. Law and complaints
These terms follow the laws of India; courts at Anand, Gujarat have jurisdiction.
11. Grievance Officer
Name: Grievance Officer, Coachmate
Email: support@coachmate.co.in
We will acknowledge your complaint and reply within 30 days.
12. Contact us
Coachmate, Anand, Gujarat, India
Email: support@coachmate.co.in